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Frequently Asked Questions Q Why should I pay you a fee rather than gaining free debt advice? A First of all we do provide free debt advice, we only charge a fee if you wish us to carry out and complete a debt solution for you. Q I've seen the adverts on the TV for consolidation loans, should I consider this as an option? A This could be an option, but it has risks as your home is put greater risk from repossession. We would, in most cases try to find another solution for you without putting your home at increased risk. Q I've seen the adverts on the TV for IVA's and debt help using Government Legislation - what does this mean? A Lot's of companies are joining in to provide IVA's or Individual Voluntary Arrangements. These are very complicated and must monitored by an Insolvency Practitioner. You should never enter into and IVA without very careful thought. Should you default in an IVA you risk being made bankrupt. Q What guarantee can you provide to me? A Sadly we cannot provide any guarantee. As we do not advertise we rely entirely on the 'word of mouth' aspect to generate new customers. Our existing customers are so happy with the service and solutions we provide that they recommend us to their friends and family. Our reputation is key to our business and customers recommending us to their friends and loved ones is the keystone to our reputation. We are regulated by a Consumer Credit Licence issued by the Office of Fair Trading. |
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Debt Helpline
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